We all have conversations with specific intentions. We want to be understood, to connect, to communicate a point, to achieve a result.
However, it’s important to remember to assess the impact we are having on others. Our wonderfully constructed argument is misunderstood. Our pure intentions are taken the wrong way. People feel confused. Hurt. Upset.
A natural response is to be taken aback and state this was not my intention. You’ve misunderstood me. Taken my point in an unintended manner. However, being defensive about your intentions can be unproductive to preventing and resolving issues.
A key to improve your communication is to understand why this misunderstanding occurred. Learn how and why they interpreted you the way they did. Realize the impact your words have on others.
By learning more about our impact on others, we can improve our message. Doing so helps us keep our conversations in alignment between our intentions and the impact they have on others.
The process is hard. But the outcome is worth it.